Privacy Policy

Last Updated: 06/09/24

1. Introduction

Welcome to re-mə-dē Agency (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.remedeagency.com or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details.

  • Technical Data: This includes IP addresses, browser types, operating systems, and other technical information collected through cookies and other tracking technologies.

  • Usage Data: This includes information about how you use our website and services, such as pages visited, links clicked, and other actions taken.

  • Marketing and Communications Data: This includes your preferences for receiving marketing communications and your responses to those communications.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Manage Our Services: To deliver marketing services, respond to inquiries, and manage client relationships.

  • To Improve Our Website and Services: To analyse usage data, enhance website functionality, and develop new features.

  • To Communicate With You: To send you newsletters, marketing materials, and updates about our services, where you have consented to receive them.

  • To Comply With Legal Obligations: To adhere to legal requirements and respond to regulatory inquiries.

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your data with third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to protect your information.

  • For Legal Reasons: We may disclose your information to comply with legal obligations, protect our rights, and enforce our policies.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct or update inaccurate or incomplete data.

  • Right to Erasure: You can request that we delete your personal data under certain conditions.

  • Right to Restriction: You can request that we restrict the processing of your data in certain circumstances.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.

  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

re-mə-dē Agency
13 Innox Hill
Frome
Somerset
hayley@remedeagency.com